CFP BOARD FREQUENTLY ASKED QUESTIONS
Receiving notice from the CFP Board can be stressful and confusing. Below are answers to common questions CFP professional ask when facing a complaint, investigation, or disciplinary proceeding.
What happens after CFP Board files a complaint against me?
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After CFP Board files a complaint, Enforcement Counsel begins an investigation.
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CFP Board may request documents, written explanations, and other information to understand the circumstances of the alleged conduct.
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If the matter proceeds, the case may be brought before the Disciplinary and Ethics Commission (DEC), which will hold a hearing and determine whether a violation occurred and whether a sanction should be imposed.
Do I have to respond to CFP Board?
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Yes. CFP Board typically requires a written response and supporting documentation during the investigation stage. Failing to respond or cooperate with CFP Board can lead to an additional disciplinary action.
Who is Enforcement Counsel?
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Enforcement Counsel are attorneys for CFP Board who investigate complaints and present cases involving alleged violations of CFP Board’s Code of Ethics and Standards of Conduct.